Overall Rating
A great service, keep it up.
Submitted by Jean on Sunday, Aug 11, 2024
Overall Rating
Just got home after a 4 night stay .I cannot fault anything . Excellent room, surroundings . The food in the Market Kitchen was fantastic. Staff very friendly and helpful. I must mention a waitress called Jackie . She went above and beyond for us nothing was too much trouble and she provided excellent service . She was very patient with my mum who has dementia and for that we cannot thank her enough . Made such a difference . We will be back
Submitted by Alison Cochran on Friday, May 10, 2024
Overall Rating
How refreshing to stay in a property that has been carefully designed to cater for the highest level of care needs, knowing that everything needed for an enjoyable and comfortable stay has been considered. There is plenty of space here for up to seven guests. Although the property is on a main road, inside the property is quiet and relaxing. Apart from the H-frame hoisting system (which goes from bedroom to bathroom) , multi-function positioning bed, and shower trolley and chair, an extra profiling bed and mobile hoist (hoyer type) are also available. There is a very good cafe/restaurant across the road and a local supermarket a short walk away. Although not actually on the beach, the property is a short distance from the coast and local historical sites and countryside.
Submitted by Vicki Hedges on Monday, Apr 29, 2024
Overall Rating
We stayed here for one night after having arrived from a long flight from London. The Adina in Wooolongong fit the bill perfectly for what we needed. A spacious clean and bright apartment with a full kitchen and washer drier. Plenty of space in the bathroom. The Adina has an outside pool, wheelchair users can get to the pool but there is now ramp or hoist access into it. The apartments are centrally located, close to restaurants and bars and a local supermarket is within walking distance.
Submitted by Vicki Hedges on Wednesday, Mar 20, 2024
Overall Rating
We opted for this Holiday Inn as a convenient place to stay within easy reach of the ABBA Arena in East London, as we know that hotels close to the show had little of no parking - especially for a large and high WAV. We were a party of 3 and we had tried to book an accessible room on line, but the room had a capacity of a maximum of two guests. We called the hotel directly and the fabulous people at Holiday Inn offered us an inter-connecting carers room at no extra cost. Apparently this is a policy of most Holiday Inn properties. The rooms were beautifully clean and modern, the staff were friendly and helpful, and the food was excellent. We'll be back!
Submitted by Vicki Hedges on Wednesday, Jan 03, 2024
Overall Rating
All accessible suites are on the ground floor in one area. Confirmation of the accessible suite was excellent, with the staff ensuring that this happened and there were no doubts that it would be available on arrival. The windows are extremely high and the curtains and blinds are electrically operated. The only view from the room is upwards, of the skyline - which is ok for a short stay. We stayed in a two bedroom suite (with two bathrooms) which was extremely large and had a full kitchen and dining area. The roll-in shower was ok for our party but some wheelchair users may struggle as the entrance point is narrow and grab bars are few. The staff were helpful, bright and cheerful; the included breakfast was ok, but the dining area was rather cramped and is a challenge for wheelchair users particularly for those in large power chairs. Overall a good place to stay, but with limitations for some. Our family took our mobile (Hoyer) hoist and had no issues with the bathroom.
Submitted by Vicki Hedges on Sunday, Oct 22, 2023
Overall Rating
What a great idea to meet up with friends who have children with disabilities and all be in the same lodge. The lounge and kitchen area was huge. In our lodge (Avon Lodge) it has 7 Double rooms with twin beds. Rooms are not large and it needs a certain amount of skill to find somewhere for all that extra kit you may have to bring. One room has an en suite bathroom (non-accessible) and there is a huge accessible bathroom. We took our own special moulded toilet seat, several mobile hoists plus some all-terrain special needs buggies. There was plenty of room for all of this equipment plus 7 children in wheelchairs. Be aware that some muscles are needed for the push back up the hill from the activities to the accommodation. Be prepared for a no frills experience which is great fun - buy your shopping and share the catering. Our activities included canoeing and the zip wire. All the children who are permanent wheelchair users were able to take part. Thank you Avon Tyrell!
Submitted by Vicki Hedges on Monday, Sep 18, 2023
Overall Rating
We slept in a nearly 500 square foot hotel room at the Hilton Brooklyn in downtown Brooklyn since it offered the space we required, was reasonably priced, and had great customer service. The restroom was pristine, and I had no trouble navigating the space with my chair. The barman was pleasant and provided excellent service. There, we had breakfast. The meal's quality really impressed me. The space is silent. The next room or the traffic cannot be heard.
Submitted by Vicki Hedges on Monday, Sep 04, 2023
Overall Rating
This hotel is situated in some lovely well maintained gardens and the mian building was the original house of the Beauport Park Estate. Our room (No.2) was on the ground floor a very short distance to the bar , reception and restaurant. Access to the hotel was via a purpose built ramp at the rear of the property. The room was spacious, and the wet room was excellent with plenty of space for a wheelchair and mobile hoist. The bathroom was disappointingly not vey clean, but the hotel soon rectified this, offering a sincere apology and giving a discount from the bill. Disabled parking was right outside of the room. As with a lot of hotel properties, the bed had filled in sides , so no space for the hoist underneath, but we managed. Sadly the excellent spa and health club has no pool access via a hoist or ramp. All-in all value for money at a good hotel in a lovely setting. We could not fault the friendliness and efficiency of all the staff we encountered.
Submitted by Vicki Hedges on Sunday, Aug 20, 2023
Overall Rating
This hotel is very popular with wheelchair users - and you can see why. The wet room bathrooms are very large indeed and allow plenty of space for moving around. If you need a third bed, they have a sofa bed which could sleep another adult or two small children. If you are taking a mobile hoist you will need to request that the bed is raised (easily done with screw in legs) as there is a metal bar which prevents the legs of the hoist from going under the bed. Food was OK and buffet style at breakfast and dinner. The staff were friendly and helpful. Just one point to mention - the waste water from the rooms above passes through a pipe which is inside part of the room - this could disturb some guests if they are sensitive to sound. It is a short distance, on he flat to all the main attractions and the promenade which goes to Costa Adeje and Los Cristianos. If you venture inland, wheelchair users will need some electrical assistance as it can be quite hilly in parts. Overall, a great value hotel in a good position. Getting the reservation confirmed with the hotel by email took longer than expected.
Submitted by Vicki Hedges on Tuesday, Jan 24, 2023
Overall Rating
We stayed at Shelburne Hotel and Suites over the New Year period. We had a large room on the second floor. Good size roll-in shower , and a convenient (small) kitchen area. We were a party of 4 including two permanent wheelchair users who needed 24-hour care , hoisting etc. We hade plenty of space for all our equipment without feeling cramped. The hotel is in mid-Manhattan , conveniently located and a short stroll from Grand Central Station, subway platforms are accessible by elevator. Good restaurant on site also.
Submitted by Avril Jackson on Friday, Dec 23, 2022
Overall Rating
The accessible rooms at the Crown Plaza are on the 14th floor with views across the city. We stayed there shortly after Grenfell, which freaked us out a tad.There was no profiling bed and hiring one in effectively doubles the cost of an overnight stay. I think a ceiling hoist and profiling bed should be provided together. I struggled to carry out all care needs bent over a low bed. As a large chain, I think the CP should have a profiling bed as an option.
Submitted by Jan Kerr on Friday, Oct 28, 2022
Just got home after a 4 night stay .I cannot fault anything ... Read More
